Terra Nova Guest House - internal rules

  • Children must be supervised by their parents, grandparents or babysitters. The management of the guest house does not take responsibility for supervising the children. Any eventual damage caused by the children, due to the lack of supervision, will be supported by their attendants;
  • Running on the stairs and inside the guest house is strictly forbidden, as well as slamming the doors;
  • Smoking (also electronic cigar - according to E.C. resolution) is forbidden in the rooms, apartment and inside the guest house, the pension is equipped with devices that are connected to the fire department. A fire alarm imploes that the firemen travel costs are supported by the person that triggers these devices. Special smoking areas are established on the room balconies, terrace and gazebo, which are equipped with ashtrays;
  • Rooms are equipped with minibars. It is prohibited to use these as food storage. Also, dining in the rooms is prohibited. If we establish that the minibars were used for other purposes, we may request you to leave the room and pay the costs for electricity and cleaning up;
  • According to the current law, you cannot bring your own drinks or food bought outside the premises (our pension);
  • We do not accept pets because we have our own dogs!;


  • Your ACCOMMODATION in the Terra Nova guest house depends only on your CHOICES. You are the only ones who can control your stay in the Terra Nova guest house, so we encourage our guests to communicate at the RECEPTION whether they want our cleaning services during their stay, or not
  • According to point 6.6/order 636/12.05.2008, inside the building it is mandatory to maintain order, public peace, morality, cleanliness and strict compliance with sanitary and fire prevention and extinguishing regulations.
  • In accordance with point 6.7/order 636/12.05.2008, it is NOT allowed to organize entertainment or gambling activities in the halls of the Terra Nova guest house.
  • Children up to 12 years old can be accommodated with their parents, without paying accommodation costs, but during the stay they will have a copy of the birth certificate (to stay free of charge).
  • Children up to 3 years of age benefit from free meals in the context of having 2 companions (parents, grandparents) who serve meals in the guest house. For those who have only one companion, the cost of the meal is 50% of what they consume (breakfast, lunch, dinner).
  • Children from 3 to 12 years of age benefit from a 50% discount on the price of the meal, in the context of having 2 companions (parents, grandparents) who serve the meal in the boarding house.
  • Reservations are made at the guest house reception by phone on the phone numbers: 0350524218 or 0757763499 and confirmation of the reservation is made following the payment of a 50% advance payment in lei, to the account RO52CECEB00030RON2108803 (CEC BANK), Rm. Vâlcea branch, for S.C Bumerang S.R.L , CUI 22307805, representing a 50% advance for the period from - to - / Terra Nova guesthouse;
  • NOTE: The deposit is non-refundable in case of cancellation if the cancellation has not been announced at least 7 days before the reserved period.
    Potential guests who, for various personal reasons, want to cancel the reservation and have paid the advance, need to submit a written request to the e-mail address info@pensiuneaterranova.ro, in which they will mention the name and surname as well as the account of the person who made the payment of the advance with the mention in the request for personal reasons for canceling the reservation, and they will receive the return of the advance (request made at least 7 working days before the start of the stay), within 30 calendar days from the date of the written request, depending on the availability communicated by the Terra Nova guest house, at the time of request.
© 2012-2024 Pensiunea TerraNova
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0350524218 / 0757763499
Brezoi, Str. Heleșteu, Nr.40
Județul Vâlcea