Terra Nova Guest House - internal rules

  • Children must be supervised by their parents, grandparents or babysitters. The management of the guest house does not take responsibility for supervising the children. Any eventual damage caused by the children, due to the lack of supervision, will be supported by their attendants;
  • Running on the stairs and inside the guest house is strictly forbidden, as well as slamming the doors;
  • Smoking (also electronic cigar - according to E.C. resolution) is forbidden in the rooms, apartment and inside the guest house, the pension is equipped with devices that are connected to the fire department. A fire alarm imploes that the firemen travel costs are supported by the person that triggers these devices. Special smoking areas are established on the room balconies, terrace and gazebo, which are equipped with ashtrays;
  • Rooms are equipped with minibars. It is prohibited to use these as food storage. Also, dining in the rooms is prohibited. If we establish that the minibars were used for other purposes, we may request you to leave the room and pay the costs for electricity and cleaning up;
  • According to the current law, you cannot bring your own drinks or food bought outside the premises (our pension);
  • We do not accept pets because we have our own dogs!;

 

  • Reservations are made at the guest house reception or at the phone number 0350524218 or 0757763499. Reservation confirmation is made upon an advance payment of 40% (in LEI) in the account RO72BTRL03901202599688XX (Banca Transilvania)- for SC Bumerang. SRL, VAT number (CUI) 22307805, representing 40% advance for the period from - to - / guest house Terra Nova;
  • For booking a festive dinner (if you do not have accommodation) please call the number 0350524218 or 0757763499 at least two days before the event;
  • The advance is non-refundable if the cancellation was not announced at least two weeks before the reserved period;
  • You may also pay by debit/credit card at the front desk - please call to confirm that POS payments are available at the time of your stay;
  • We wish to express our gratitude to the customers that have appreciated our efforts and we assure them of good future relations, especially as we are considering a loyalty program, for returning customers.
Guest house schedule: Monday - Sunday 9.00-21.00 (for phone reservations and meals)
Check In: starting 15.00 up to 21.00; if you arrive earlier, please let us know beforehand;
Check Out: at most 14.00
After 21 o'clock we no longer take phone calls, and we do not reply e-mails.
© 2012-2019 Pensiunea TerraNova
română | english
0350524218 / 0757763499
info@pensiuneaterranova.ro
Brezoi, Str. Heleșteu, Nr.38
Județul Vâlcea